Service

Why choose Advanced Handling?

• Full UK coverage

• Over 175,000 units in service in the UK

• 97.5% first time fix rate

• Response times tailored to your business requirements

• UK overnight parts delivery system

Advanced Handling has a team of experienced, dedicated and professional service technicians available to provide exceptional after-sales support throughout the United Kingdom. This ensures that your materials handling equipment meet your expectations day after day, week after week and month after month.
Our customer support centre in Market Deeping supports our field based engineers with technical back-up, parts support and most importantly first class manufacturing of our in house solutions.

Our service vehicles are fully equipped mobile workshops stocked with commonly used replacement parts tailored to suit the products sold within a geographical area to ensure very high first time fix rates and maximum product uptime for all our customers. The service vehicles are also fitted with the most up to date vehicle location systems enabling Advanced Handling to give accurate site attendance appointments to all of our time critical customers.

All of our products are offered with a tailored maintenance package specifically set up to meet with your business needs and ensure maximum up time is achieved at all times.

We offer regular service inspections, full maintenance packages and LOLER inspections to enable our customers to comply with all relevant legislation alongside a full installation service covering all of our products.

Our customer support centre can also provide a full refurbishment service for all lifting products, load and pressure testing and operator training/familiarisation.  

 One call can take care of your material handling service requirements. We offer a full range of services covering preventative maintenance, full repairs and rebuilds along with contract maintenance agreements specifically designed to take care of your equipment and keep it working at peak performance.